Contact us
How can we help you? Here you can find our contact details and service hours.
Koas | Office
Quick link to online services.
Customer service:
Tel. +358 29 180 4444
(Phone charge inside Finland: 8,35 cents/call + 16,69 cents/min)
Email: koas@koas.fi
If you are emailing personal/sensitive data or attachments containing such data please follow these instructions.
Address:
Central Finland Student Housing Foundation
Kauppakatu 11 A, 2nd floor
40100 JYVÄSKYLÄ
Finland
Opening hours
Koas office is under renovation Oct-Nov 2024! Please contact us primarily electronically/by phone.
Customer service in Koas Meeting Room, address: Kauppakatu 11, from Sept 30th until early December on Mondays & Wednesday from 12 noon – 3 pm.
Koas office: Mon, Wed & Fri: 12 noon – 3 pm.
Telephone service: Mon – Fri: 12 noon – 3 pm.
1st working day of the month: Office is open 12 noon – 3 pm.
If you want to deal with matters related to rent payment at the office, please contact us at vuokrat@koas.fi.
See also: Koas online services.
We are closed on Finnish public holidays. You can find exceptional opening hours in the News section.
Questions about rent?
In rent payment matters please contact us primarily by e-mail at:
- by telephone +358 29 180 4444.
If you want to deal with matters related to rent payment at the office, please make an appointment separately by e-mailing us at vuokrat@koas.fi.
Maintenance
Contact the maintenance company of your own housing location in case of lost keys or emergency maintenance situation. For non-urgent faults in your home or the common spaces of your property, please fill in a fault report.
Check out the contact details of the maintenance companies on the maintenance webpage:
Bank connection
Keski-Suomen Osuuspankki, member of OP Corporate Bank Plc
IBAN: FI40 5290 0220 0111 73
BIC (SWIFT): OKOYFIHH
Address of the bank: Gebhardinaukio 1, 00510 Helsinki, FINLAND